Practical recommendations
	l Examine the entire cost l Licensing, hardware, support, training, documentation, migration from legacy tools l Ask why you are considering any application l Are learning outcomes the driver? l Pilot the software l Directly involve all stakeholders; consider outsourcing the pilot l Start with “low hanging fruit” – not mission critical applications l Understand and plan for support needs l Spend avoided licensing costs on local staff development l Keep looking – new opportunities arise each week