February 27, 2003
Ohio
Foundation of Independent Colleges
17/31
What’s involved in building?
nDevelopment (“the price”)
–Design – usability, pedagogy
–Programming – hiring, replacing, training, SDKs
–Testing – iterative
–Documentation – different skill set
nSupport (“the cost”)
–Software maintenance – bugs, new features, new technologies
–Ongoing user support
–Distribution and licensing
–Training