Practical recommendations
	n Examine the entire cost – Licensing, hardware, support, training, documentation, migration from legacy tools n Ask why you are considering any application – Are learning outcomes the driver? n Pilot the software – Directly involve all stakeholders; consider outsourcing the pilot n Start with “low hanging fruit” – not mission critical applications n Understand and plan for support needs n Spend avoided licensing costs on local staff development n Keep looking – new opportunities arise each week